Inside Sales Representative

We're looking for a driven and personable Inside Sales Representative to join our fast-growing team. In this role, you'll be on the front lines—converting inbound leads into loyal customers, managing ongoing commercial buying relationships, and consistently growing your book of business.

Lead Conversion & Customer Engagement * Respond promptly to inbound sales calls and emails * Effectively convert leads into paying customers * Understand customer needs and confidently recommend the right products Sales Execution & Account Management * Consistently achieve or exceed monthly sales goals through consultative selling * Proactively manage business accounts post-sale, addressing questions and concerns, and encouraging repeat business * Identify and close opportunities to upsell engines and transmissions CRM & Communication * Maintain detailed, accurate records of all sales activities in our internal sales platform * Deliver exceptional customer service throughout the sales journey * Stay current on product offerings, market trends, and industry updates

* Previous automotive sales experience * Previous inside sales or support experience * Excellent verbal and written communication skills * Strong active listening and problem-solving abilities * Self-motivated with a positive, team-oriented mindset * Comfortable in a fast-paced, results-driven environment * Tech-savvy with solid computer skills; CRM experience required (HubSpot preferred)

* Availability to work during Central Time (CT) business hours * B2B and B2C sales experience * Familiarity with DialPad * Experience selling or supporting customers in a marketplace or e-commerce environment * Previous experience in a startup or high-growth environment

* Base Salary: $50,000 per year * Commission: $30,000 per year on target * Total On-Target Earnings (OTE): $80,000 at plan (uncapped commission earnings with the ability to exceed total comp listed) * Health insurance with 100% employer-paid base plan (subsidized upgrade options available) for employees and dependents * Dental and vision insurance with 100% employer-paid plan for employees and dependents * Clear path for career growth and advancement

Success in this role means consistently hitting your monthly targets, growing ShopEarl order volume, and delivering an exceptional experience at every customer touchpoint. Inside Sales Representatives who perform at or above target can expect to earn up to $80,000 annually (uncapped commission earnings with the ability to exceed total comp listed) — with real room to grow.